How to Fix Unreachable Error on Nanoleaf Skylight

The Nanoleaf Skylight is one of the most unique smart lights on the market. Instead of a single bulb or strip light, the Skylight is a series of light panels designed to be installed on your ceiling. Once in place, they act much like other Nanoleaf products, with tons of customization options and color settings available in the mobile app. However, some users encounter an “unreachable” error that prevents them from using their Skylight properly.

If you’ve stumbled upon the issue, here’s how to fix the “unreachable” error on Nanoleaf Skylight, along with additional tips on how to troubleshoot the Skylight pairing process.

how to Fix Nanoleaf Skylight Inaccessibility Error.

If your Skylight is paired but you’re getting an inaccessibility error, there are a few things you can do.

Step 1: Check your switches. If your skylight is connected to a switch, turning it off will make your product inaccessible. To resolve this issue, simply turn the light switch back on.

2nd step: If flipping a switch didn’t resolve the issue, you may want to check your Wi-Fi network. The first step in this process is to turn off Wi-Fi on your smartphone. Then, after a minute, turn Wi-Fi back on. This can help reset the connection between your device and the Skylight.

Step 3: After checking the Wi-Fi on your smartphone, the last thing you can do is reset your Wi-Fi router. Simply unplug the router, wait a minute, and then plug it back in. Hopefully this will resolve the inaccessible error.

how to properly pair your Skylight

Pairing your Skylight with your smartphone is generally a simple process, but it’s possible that your router settings are disrupting things. To properly pair your Skylight to your phone, you will need to verify that IGMP, UPnP, and multicast are enabled on your router. If you need help, be sure to check out our guide on setting up a router for more details.

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